PMC Tech · a Pharma Media Company
CareLink
QR enrolment, eligibility rules, call-centre verification and pharmacy stock reservation for patient-support programmes, with analytics and fraud checks.
Patient-support programmes involve patients, physicians, a call centre and pharmacies. CareLink connects them in one controlled flow, from enrolment and eligibility to stock reservation and confirmation, with the checks a programme needs to stay fair and auditable.
What it does
QR enrolment
Patients enrol through a QR form, with a separate QR poster for each participating physician.
Eligibility rules
A configurable eligibility engine, for example a minimum number of months between benefits.
Call-centre verification
A call-centre queue to check documents and direct the patient to a branch that has stock.
Stock reservation
Stock is reserved for the patient, then deducted or released after confirmation within a set window.
Pharmacy network
Chains and branches with minimum-stock alerts and logins limited to each chain.
Notifications
SMS, WhatsApp or email messages through a pluggable gateway.
Analytics and reports
Funnel, trend and stock-health dashboards, plus reports with CSV export.
Fraud and security
Flags for duplicate identities and unusual volume, role permissions, two-factor login and encrypted national IDs.
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PMC Solutions
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See it working with your own scenarios
Book a walkthrough and we’ll show you the parts that matter to your team.